About Us Country Styled Homes are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Country Styled Homes
38 Adelaide Road Andover Hampshire SP10 1HF Mainland UK
Phone: 01264 353790
Fax:
Email: info [at] countrystyledhomes [dot] com
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard, Maestro, Switch, Visa Delta. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped, unless the item is bespoke, then we take the payment straight away. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling We aim to ship items as soon as possible. Handmade items may take up to 4 weeks, but if items are needed urgently we will do our best to speed things up!
Delivery Schedule We deliver your order right away. We will normally send your order to you in 21 business days . International orders are generally received in under 21 days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges We do not currently charge VAT.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. If there is a problem with your order, please do not hesitate to contact us.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01264 353790 (International +44 01264 353790) Monday to Friday 9am to 5pm or write to us at 38 Adelaide Road, Andover, Hampshire, SP10 1HF
Privacy Policy Country Styled Homes do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy We want you to love your Country Styled Homes purchase, but if you are not happy for any reason, please let us know within 3 days and return the goods to us, unused, and in the original packaging for a replacement or refund. Postage and packing charges are not refundable.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm